When I was a little girl, I was often called “bossy boots!” I have a stubborn disposition and if I can see that something is working to work better/be more fun, I would dig in my heels and not budge until we did things my way! In my defence… I am the oldest of three so someone had to keep my younger brother and sister in line….
Luckily, the stubborn disposition mellowed out and as I have gotten older, I have found much more effective ways to get my point across (not to mention, a lot less conflict as well!)
I think a big turning point for me was back in 2014. I was working as the front desk manager for a hotel. I always tried to lead by example but it was one of those days where every thing that could have gone wrong…..was! In a stress and frustration filled frenzy, I created a “shame board” to call out the people who were constantly doing the same thing wrong over and over again. The first person was someone who had started with the company only a few weeks prior..if that! Needless to say, the “shame board” was gone the next day and I got a talking to. In reality, I should have been the first person on that board for having such a belittling idea.
I still think back to that decision often and I try to grow from that constantly. If I want to persuade people to do things now, I go a very different route, using time, kindness and encouraging teamwork.
I wanted to share my latest creation with you all as I am so proud of how far I have come and I also will be sharing this with the poor girl who I publicly shamed that day to say that I am sorry and that I have truly learnt from my mistakes.
I am currently a receptionist at a fantastic company and although I am in charge of keeping the kitchen clean, there was beginning to be a trend of people leaving their dirty dishes in the sink, for me to rinse and put in the dishwasher (FYI.. the dishwasher is directly next to the sink). Instead of leaving a passive aggressive note to tell everyone to “Clean Your Dishes” or “Your Mother Doesn’t Work Here… Put Your Dishes Away” I thought it would be a lot more fun to included some pop culture to the mix.
I started a mini series… beginning with this very shabby note:
The ninja note wasn’t effective enough so the next step was incorporating a “Walking Dead” theme. Most of the people in my office watch that show, so it definitely got fun after that…
UPDATE: I kept the zombie attacks up for a couple of weeks and there were no dishes in the sink at all! I was so pleased with everyone that I switched to a Star Wars theme as a reward and there is now the occasional dish…
Moral of this story:
Shame Boards are the worse!
Zombies are much more effective at getting your point across!
Have a great week, Olivia x